Meet the Team

Our award-winning Learning Experience team are always on hand to tackle your organizational challenges.

Meet the Team

Who we are

When starting a project with us, you’ll be assigned a dedicated Learning Experience designer as your main point of contact. Our Learning Experience designers are responsible for working with your stakeholders, coming up with ideas, and making sure that projects get delivered on time and to schedule.

Let's meet the team:

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Ross Garner

Award-winning learning designer with an MA in Digital Education.

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Tracey McDonald

Double award-winning learning designer with graphic design background.

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Gemma Towersey

Award-winning learning designer with a CIPD L&D Level 5 qualification.

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Ross Dickie

Learning designer, writer and photographer with a background in languages.

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David Sharkey

Learning designer with a background in web design and technology.

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Claire Gibson

Learning designer with a background in art and the charity sector.

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Sam Brown

Learning designer specializing in L&D and copywriting.

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Alison Perrott

Learning designer with a background in marketing and the finance industry.

What is it like in our Learning Experience team?

Head of Learning Experience, Ross Garner, and Learning Experience Designer, Claire Gibson, share their thoughts on what it's like to be part of the Mind Tools Learning Experience team, delivering top quality custom learning solutions for their clients.

(Video duration 1 minute 48 seconds)

Awards

Throughout the years, our Learning Experience team has been recognized for their outstanding work in learning and development, as individuals, a team, and in collaboration with clients.

2022

Learning Technologies Awards

Learning Designer of the Year

(Bronze)
Ross Dickie

Excellence in the design of learning content – Commercial Sector UK
(Shortlist)
With Burberry 

2021

Learning Technologies Awards

Learning Designer of the Year

(Gold)
Gemma Towersey

Best Use of Blended Learning -
Public & Non-profit Sector
(Gold)

With Scottish Enterprise 

2020

Learning Technologies Awards

Learning Designer of the Year
(Bronze)

Tracey McDonald

Learning Organisation of the Year
(Shortlist)

Best technology-based onboarding
programme (Shortlist)

With Golden Charter

Excellence in the Design of Learning Content
(Shortlist)

With International Baccalaureate

2019

Learning Technologies Awards

Learning Designer of the Year
(Gold)

Ross Garner

Learning Organisation of the Year
(Bronze)

Excellence in the Design of Learning Content
(Shortlist)

With Virgin Trains 

2018

The Learning Awards

External Learning Solution of the Year
(Bronze)

With Standard Life Aberdeen 

2017

The Learning Awards

External Learning Solution of the Year
(Gold)

With Edrington 

Top Tips from our Learning Experience team

Choosing the right learning intervention

In the third of our new series of blogs from our in-house Learning Experience team, Tracey McDonald talks us through how to choose the right learning interventions for your learners’ needs.

Read more

Who needs learning outcomes, anyway?

In the second of our new series of blogs from our in-house Learning Experience team, Ross Dickie explains what learning outcomes are, and why they're so important.

Read more

How nudge theory can lead to better workplace learning

In the first of our new series of blogs from our in-house Learning Experience team, Ross Garner explains all.

Read more

Ready to transform your people?

Tell us a little bit about you, and we'll schedule a Custom Learning meeting.

Once we receive your request, we'll organize a time that suits you. We can give you an overview of the platform, how it works and all the benefits it can bring to your people. 

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