Meet the Team

Who we are
When starting a project with us, you’ll be assigned a dedicated Learning Experience designer as your main point of contact. Our Learning Experience designers are responsible for working with your stakeholders, coming up with ideas, and making sure that projects get delivered on time and to schedule.
Let's meet the team:
Ross Garner
Award-winning learning designer with an MA in Digital Education.
Tracey McDonald
Double award-winning learning designer with graphic design background.
Gemma Towersey
Award-winning learning designer with a CIPD L&D Level 5 qualification.
Ross Dickie
Learning designer, writer and photographer with a background in languages.
David Sharkey
Learning designer with a background in web design and technology.
Claire Gibson
Learning designer with a background in art and the charity sector.
Sam Brown
Learning designer specializing in L&D and copywriting.
Alison Perrott
Learning designer with a background in marketing and the finance industry.
What is it like in our Learning Experience team?
Head of Learning Experience, Ross Garner, and Learning Experience Designer, Claire Gibson, share their thoughts on what it's like to be part of the Mind Tools Learning Experience team, delivering top quality custom learning solutions for their clients.
(Video duration 1 minute 48 seconds)
Awards
Throughout the years, our Learning Experience team has been recognized for their outstanding work in learning and development, as individuals, a team, and in collaboration with clients.
2022
Learning Technologies Awards
Learning Designer of the Year
Ross Dickie
Excellence in the design of learning content – Commercial Sector UK
(Shortlist)
With Burberry
2021
Learning Technologies Awards
Learning Designer of the Year
(Gold)
Gemma Towersey
Best Use of Blended Learning -
Public & Non-profit Sector
(Gold)
With Scottish Enterprise
2020
Learning Technologies Awards
Learning Designer of the Year
(Bronze)
Tracey McDonald
Learning Organisation of the Year
(Shortlist)
Best technology-based onboarding
programme (Shortlist)
With Golden Charter
Excellence in the Design of Learning Content
(Shortlist)
With International Baccalaureate
2019
Learning Technologies Awards
Learning Designer of the Year
(Gold)
Ross Garner
Learning Organisation of the Year
(Bronze)
Excellence in the Design of Learning Content
(Shortlist)
With Virgin Trains
2018
The Learning Awards
External Learning Solution of the Year
(Bronze)
With Standard Life Aberdeen
2017
The Learning Awards
External Learning Solution of the Year
(Gold)
With Edrington
Top Tips from our Learning Experience team
Choosing the right learning intervention
In the third of our new series of blogs from our in-house Learning Experience team, Tracey McDonald talks us through how to choose the right learning interventions for your learners’ needs.
Read moreWho needs learning outcomes, anyway?
In the second of our new series of blogs from our in-house Learning Experience team, Ross Dickie explains what learning outcomes are, and why they're so important.
Read moreHow nudge theory can lead to better workplace learning
In the first of our new series of blogs from our in-house Learning Experience team, Ross Garner explains all.
Read more
Ready to transform your people?
Tell us a little bit about you, and we'll schedule a Custom Learning meeting.
Once we receive your request, we'll organize a time that suits you. We can give you an overview of the platform, how it works and all the benefits it can bring to your people.
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