Mind Tools L&D Podcast

Episode 346 — Book Club: The Voltage Effect
You had an idea for say, a product or service. You created it and rolled it out to a small target group. It worked - a success! It’s now time to expand, to unleash it onto the world. How do you make sure it continues to be a success?
This is the question John A. List sets out to answer in his book, The Voltage Effect. In this Book Club episode, Gemma is joined by Owen and Ross Dickie to get to grips with List’s suggestions for successful scaling.
We discussed:
• the avoidable errors that lead to “voltage drops”
• the actions that promote “voltage gains” i.e., successful scaling
• what these mean for L&D professionals.
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