Outcome driven, impact led: performance support in the not-for-profit sector

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The way we learn is changing, and more and more organisations are delivering performance support that provides the right information for learners - right at the point of need. This ideas exchange connected L&D professionals from the not-for-profit sector to understand the journey they have taken thus far, and how they made their purchasing decisions based on the need to deliver performance support that suits a varied and diverse workplace. 

Our discussion covered:  

• What attitudes need to change in order to move away from traditional training/learning approaches?  
• Can performance support provide solutions to wider issues, such as inclusivity?  
• What has been achieved thus far in the sector when it comes to performance outcomes?  
• What are the future goals around performance support?  
• How big a part does accessibility of content have to play in achieving a more inclusive workplace?  
• How can we measure success when it comes to performance support?