Learner Intelligence Report: Engaging with learning in the reimagined workplace

Pre-pandemic learning and working have something big in common. Rarely, if ever, did we stop and ask: Is there a better way of doing this?

Learner Intelligence Report: Engaging with learning in the reimagined workplace

Covid-19 gave us a unique opportunity to reimagine the future of work and nearly all of us have experienced a new way of working.

Since March 2020 remote working has increased by 138%. But how has this impacted the way people learn?   

In our Learner Intelligence report, we give a voice to employees to better understand what motivates them to learn and the impact different working arrangements have on their learning.  We’ve also explored several key areas related to the employee learning experience and provided guidance and support to L&D leaders and business leaders looking to make an impact with their L&D strategy.   

In this research report we look at:  

  • The impact of working arrangements on learning. What can employees teach us about learning in a post-pandemic world? 

  • The accessibility of learning. What resources do employees value? How do they find out about new learning opportunities? 

  • Motivations to learning at work. Why do employees learn and how have motivations changed over the last two years? 

  • Learning-related pain points. What barriers do employees face when it comes to learning? 

  • The importance of a supportive culture. How can organizations give employees the resources they need at the time they need them? 


Meet our researchers

Anna Barnett
Researcher, Mind Tools for Business
With a strong background in academic research, Anna completed her PhD in 2020 and is now a core member of our Impact & Insights team. Anna specializes in producing high-quality, comprehensive and topical evidence-based reports for the L&D community.

Gent Ahmetaj
Head of Research, Mind Tools for Business
Gent is Head of Research for Mind Tools. He's a mixed-methods specialist focusing on how learning and organisational development can have real positive impact on key business metrics. Gent and his team of qualitative and quantitative researchers are responsible for improving data collection and analysis, writing research reports, and building inter-disciplinary research partnerships.


Stats you can trust 

All figures, unless otherwise stated, are from YouGov Plc. Total sample size was 2044 adults. Fieldwork was undertaken between 9th - 15th November 2021. The survey was carried out online. The figures have been weighted and are representative of British business size.

About the author

Mind Tools for Business

Mind Tools for Business

Mind Tools for Business brings accessible, on-demand performance tools and resources focused on leadership, management and personal effectiveness that empower colleagues to perform in today’s progressive workplaces. Helping them build happy and successful careers and to contribute positively to the success of organizations, the world over. At Mind Tools for Business, empowering people to thrive at work has been our passion for 25 years.

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