Cookies Policy


About our cookies policy

This cookies policy is issued on behalf of Mind Tools Ltd (Mind Tools). Our cookies policy explains how cookies and other tracking devices are used on our website at

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About cookies and how we use them


Cookies are small data files which are placed on your computer or other device when you visit our website.  The cookies are then used to gather information about your use of a site or in some cases, to allow you to be recognized as an existing user when returning to our website.

Cookies are commonly used to help websites work more efficiently and to provide information to website owners. They help our website to work in the way that you would expect so that we can provide you with a good experience when you use our website.

Note that where we provide links to other websites, such as the link we provide to our Facebook, Twitter, Instagram and LinkedIn social media page, those third-party websites may also use cookies and you should familiarize yourself with the cookies information that they provide on their own websites.  We are not responsible for any cookies used on third party websites to which we may provide links.

More specifically, we use the types of cookies below at The table below also provides information about what the cookies are used for.

Cookie Type Name Description
Google Analytics _utma These cookies are used to collect information about the number of visitors to our website, how long a visitor is on the site, the number of times visitors use our website, including when their first visit was, when their last visit occurred, and register a unique ID. We use this information to compile reports in an anonymous form, to help us improve the site and to generate statistical data on how a visitor uses the site.
Kentico Cookies CMSCookieLevel Specifies which cookies are allowed by the visitor.
  ASP.NET_SessionId Keeps the user session ID for security reasons.
  CMSCsrfCookie Store's a security token that the system uses to validate all form data submitted via POST requests. Helps protect against Cross site request forgery.
  CMSPreferredCulture Stores the visitor's preferred content culture.
  CMSMobileRedirected Indicates if the visitor has been redirected to the mobile version of the website by the Mobile device redirection web part.
  CMSCurrentTheme Stores the name of the current visual theme to provide proper design to the dialog windows.
  Webauthtoken Live ID authentication cookie.
  CMSForumPostAnswer Keeps a list of Question-Answer forum posts in which the user voted for an answer to prevent repeated votes.
  CMSVotedPolls Keeps a list of polls where the user voted to prevent repeated votes.
  CMSRatedDocuments Keeps a list of pages that the user rated to prevent repeated votes.
  CMSShowDesktopVersion Indicates that the visitor has switched to the desktop (default) version of the website from a specific device profile.
  CMSWindowsUser Stores information for users who were imported from an Active Directory domain during authentication.
  .ASPXFORMSAUTH Stores the user's encrypted authentication ticket when using forms authentication.
  CMSPreferredUICulture Stores the preferred UI culture of the user.
  CMSViewMode Stores the user's current view mode (Edit, Preview, Design, etc.).
  CMSImpersonation Stores user information when impersonating a different user in the administration interface.
  CMSUserWords User's custom word dictionary kept by the spell checker.
  DisplayContentInDesignMode Remembers the user's setting of the Web part content checkbox on the Design tab (for example in the Pages application).
  DisplayContentInUIElementDesignMode Remembers the user's setting of the Web part content check box on the Design tab of UI elements.
  CMSMacroDesignerTab Remembers the last active tab of the Edit macro condition dialog.
  CMSSplitMode Remembers the state of the language version split-view mode when editing multilingual websites.
  CMSPreviewState Stores the user's latest page design preview preferences.
  CMSPropertyTab Remembers the last active tab of the Properties section in the Pages application.
  CMSViewTab Remembers the last active tab of the View section in the Preview mode of the Pages application.
  CMSValidationTab Remembers the last active tab of the Validation section in the Preview mode of the Pages application.
  CMSEdABSelectorState<ABtestname> Stores the state of the selectors on the A/B test overview page.
  CMSEdVariantSliderPositions<templateid> Remembers the position of the variant slider when defining variants for MVT or Content personalization.
  CMSEdNoTestMVT<templateid> Stores the currently selected MVT combination for editors in the administration interface.
  CMSEd<GUID>Current Stores the current step of Wizard layout web parts in the administration interface.
  CMSWebPartToolbarCategory Stores the selected web part category on the web part toolbar.
  CMSWebPartToolbarMinimized Remembers if the user minimized the web part toolbar on the Design tab.
  CMSCurrentDeviceProfileName Stores the selected device profile when editing pages.
  CMSCurrentDeviceProfileRotate Remembers whether the device preview uses the landscape or portrait view.
  CMSUniGraph Stores the user's Snap to grid preference in the advanced workflow and marketing automation designer.
  CMSSessionToken Stores the token used by the web service that provides the advanced workflow and marketing automation designer.
  VisitorStatus Indicates if the visitor is new or returning. Used for tracking the visitors statistic in Web analytics.
  Source Stores the channel from which the visitor arrived as part of a campaign (e.g., email, Facebook, Twitter, etc.). Based on the utm_source query string parameter.
  Campaign Stores the name of the campaign assigned to the visitor.
  Content Stores the specific content item through which the visitor arrived as part of a campaign. Based on the utm_content query string parameter.
  TrackedCampaigns Stores all the campaigns, which should be tracked within a JavaScript snippet.
  UrlReferrer Stores the URL referrer from which the user arrives on the website.
  CurrentContact Stores the GUID of the contact related to the current site visitor. Used to track activities on the website.
  CMSAB<ABtestname> Used to track conversions for the test and maintain consistent page content for the visitor.
Stores JSON data including the identifier of the page variant assigned to the visitor, the list of performed conversions, and an indicator of whether the visitor is included in A/B testing. For more information, see A/B testing pages (MVC sites) or A/B testing website pages (Portal Engine sites).
  CMSMVT<mvtestname> Stores the combination of variants assigned to the visitor by an MVT test. Used to track conversions for the test and maintain consistent page content for the visitor.
  CMSShoppingCart Stores a GUID reference to the user's shopping cart. Allows the system to recover the shopping cart for unregistered customers, even after it is cleared from the cache (for example after an application restart).
  CMSBodyClass Body element class to provide accessibility standards.
  CMSUserPage Stores the IDs (DocumentID, NodeID) of the last visited page. Used for logging landing and exit page web analytics and activities.
  ChatLoggedInToken Stores the login state for the Chat application (indicates if the user is in the online state).
  ChatSupportLoggedInToken Indicates if the user is logged in to the support chat.
  <Window name>_<Group ID>_roomID Stores bindings between groups of chat web parts and chat rooms (for a specific window or tab).
  chat_autoinitchat_displayed_<GUID> Remembers if the Automatically initiated chat web part was shown to the user (prevents multiple chat initiation messages).
  chat_kick_roomid_<room ID> Indicates that the user was kicked from the specified chat room (and is not allowed to return).
  StrandsSBS_* Used by the Strands Recommender solely for its own purposes. The cookies are managed on the Strands side.
  CMSStrandsTrackEvent_* Stores persistent HTTP context after a page is reloaded. Used for tracking of shopping cart events.
  __openid_selector_* Stores OpenId user identification for authentication purposes.
  CMSLandingPageLoaded Indicates that the landing page has already been visited and the Landing page activity is not logged again for the current visitor. Expires after 20 minutes and the expiration period of the key is renewed every time the website is accessed again.
  KenticoCookiePolicyTest A dummy cookie used to test whether the user's browser blocks 3rd party cookies. Does not carry any informational value.
Third party cookies YouTube The YouTube video web part and widget use corresponding YouTube cookies.
If your site has its default cookie level configured to a lower value than All (1000), YouTube videos will not be displayed for visitors until they increase their allowed cookie level. To enable YouTube videos for lower cookie levels, set a corresponding cookie level value using the CMSSocialMediaCookieLevel web.config key
  CKEditor CKEditor cookies may be stored for users working with the WYSIWYG editor.

Cookie settings and more information

Broadly, you can block cookies by activating the setting on your browser which allows you to refuse the setting of cookies.  Be aware however that if you use browser settings to block cookies, you may not be able to access all or some parts of the site and our site may not work as intended.  This is especially the case for our website because we use a minimal number of cookies and these are aimed at making our website function properly in the way that you would expect.  
You can find out more about how to manage and delete cookies by visiting

Consent to use of cookies from our website

English law requires all websites to request permission when using cookie technology.  If your browser is set to accept cookies and other similar technologies and if you continue to use our website, then we will understand this to mean that you consent to the use of cookies or other similar technologies.  However, if you wish to remove or stop use of cookies from our site then you should either stop using the site or adjust the settings of your browser as explained above, to reject or disable cookies.