Our people have a wealth of expertise and creativity

Find out a little more about the people who make Mind Tools your learning and development experts.

Meet The Team

Board of Directors
Impact & Insights
New Business
Client Experience
Marketing
More

Shabnam Shahani

CEO

Ewan Farrow

Finance Director

Melanie Dowding

Content Director

Owen Ferguson

Chief Product Officer

Anna Barnett

Researcher

Eduardo Gil

Data Lead

Gent Ahmetaj

Head of Research

Nahdia Khan

Chief Impact Officer

Asher Deitch

Account Director - US

Charlotte Blake

Enterprise Client Partner - Projects

Colin Beaton

Client & Channel Partner Lead

Colin Howell

Account Director - EMEA

Gillian Reid

Account Director - EMEA

Hamish MacLeod

Enterprise Client Partner - US

Lara Kidd

Account Director - Custom

Martin Kiddie

Senior Client Partner

Megan Reilly

Sales Manager - US

Naz Askander

Client Partner - EMEA

Rob Camp

Sales Director

Samantha Nicks

Client Partner - US

Simon Hulcoop

Head of Sales - EMEA

Adrian Pearcey

Head of Client Experience

Austin Wolf

Client Experience Manager - US

Ben Armstrong

Client Experience Partner

Charlotte Wales

Client Experience Partner - Team Leader

Lee Murphy

Senior Client Experience Partner

Claire Minnis

Head of Acquisition

Clarissa Hall

Digital Marketing Manager

Daniel Hughes

Marketing Designer

Fay Dawson

Marketing Analytics Manager

Jaye O'Farrell-Stevens

Customer Support Manager

Joe Morris

Campaign Marketing Manager

Nick Payne

Head of Retention Marketing

Paul Hobbs

Campaign Marketing Manager

Rob Bell

Head of Marketing

Siham Amhil

Marketing Executive

Gemma Hutchison

Automation & Analytics Lead

Gilli Goodman

Head of Revenue Operations

James Brady

Finance Business Partner

James Wilson

Senior Data Analyst

Lauren Moore

Management Accountant

Olivia Hunt

Finance Business Partner

Tom Harvey

Marketing Automation Executive

Vikki Cox

Marketing Analyst

Alison Perrott

Learning Experience Designer

Claire Gibson

Learning Experience Designer

David Sharkey

Learning Experience Designer

Gemma Towersey

Learning Experience Consultant

Ross Dickie

Learning Experience Consultant

Ross Garner

Head of Learning Experience

Sam Brown

Learning Experience Designer

Tracey McDonald

Learning Experience Manager

Alice Gledhill

Assistant Content Editor

Anna Montgomery

Junior Graphic Designer

Cat MacLeod

Senior Managing Editor

Charlie Swift

Managing Editor

Jonathan Hancock

Senior Editor/Writer

Keith Jackson

Managing Editor

Kevin Dunne

Content Editor

Lucy Bishop

Senior Editor

Matthew Hughes

Content Editor

Melanie Bell

Content Editor/Writer

Rosie Robinson

Content Editor

Simon Bell

Writer/Content Editor

Tom Mugridge

Head of Content Production

Emily Vaz

P&C Business Partner

Holly Whitehead-Collett

P&C Business Partner

James Pritchard

Programme Manager

Loran Craft

Head of People & Culture

Alex Miller

UX Designer

Bruna Marques da Silva

Product Owner

Kirsten Wilson

Head of Product

Paul Clement

UX Designer

Simon Buckley

UX Designer

Debbie Jarvis

Office Manager

Arthur Seaton

Senior Developer

Denise Xavier

Development Team Lead

Jeremy Bunford

Head of Engineering

Martin Reeves

QA Team Lead

Rhia Owen

Scrum Master

Rishi Bhugobaun

Developer

Simon Deeley

Agile Champion

Stuart Bentley

Senior Developer

Timothy Armstrong

Senior QA Engineer

Vanessa Mukasa

Junior Scrum Master