Our people have a wealth of expertise and creativity

Find out a little more about the people who make Mind Tools your learning and development experts.

Meet The Team

Board of Directors

Shabnam Shahani

Shabnam Shahani

CEO
Ewan Farrow

Ewan Farrow

Finance Director
Melanie Dowding

Melanie Dowding

Content Director
Owen Ferguson

Owen Ferguson

Chief Product Officer

Impact & Insights

Anna Barnett

Anna Barnett

Researcher
Eduardo Gil

Eduardo Gil

Data Lead
Gent Ahmetaj

Gent Ahmetaj

Head of Research
Nahdia Khan

Nahdia Khan

Chief Impact Officer

New Business

Asher Deitch

Asher Deitch

Account Director - US
Charlotte Blake

Charlotte Blake

Enterprise Client Partner - Projects
Colin Beaton

Colin Beaton

Client & Channel Partner Lead
Colin Howell

Colin Howell

Account Director - EMEA
Gillian Reid

Gillian Reid

Account Director - EMEA
Hamish MacLeod

Hamish MacLeod

Enterprise Client Partner - US
Lara Kidd

Lara Kidd

Account Director - Custom
Martin Kiddie

Martin Kiddie

Senior Client Partner
Megan Reilly

Megan Reilly

Sales Manager - US
Naz Askander

Naz Askander

Client Partner - EMEA
Rob Camp

Rob Camp

Sales Director
Samantha Nicks

Samantha Nicks

Client Partner - US
Simon Hulcoop

Simon Hulcoop

Head of Sales - EMEA

Client Experience

Adrian Pearcey

Adrian Pearcey

Head of Client Experience
Austin Wolf

Austin Wolf

Client Experience Manager - US
Ben Armstrong

Ben Armstrong

Client Experience Partner
Charlotte Wales

Charlotte Wales

Client Experience Partner - Team Leader
Lee Murphy

Lee Murphy

Senior Client Experience Partner

Marketing

Claire Minnis

Claire Minnis

Head of Acquisition
Clarissa Hall

Clarissa Hall

Digital Marketing Manager
Daniel Hughes

Daniel Hughes

Marketing Designer
Fay Dawson

Fay Dawson

Marketing Analytics Manager
Jaye O'Farrell-Stevens

Jaye O'Farrell-Stevens

Customer Support Manager
Joe Morris

Joe Morris

Campaign Marketing Manager
Nick Payne

Nick Payne

Head of Retention Marketing
Paul Hobbs

Paul Hobbs

Campaign Marketing Manager
Rob Bell

Rob Bell

Head of Marketing
Siham Amhil

Siham Amhil

Marketing Executive

Finance & Revenue Operations

Gemma Hutchison

Gemma Hutchison

Automation & Analytics Lead
Gilli Goodman

Gilli Goodman

Head of Revenue Operations
James Brady

James Brady

Finance Business Partner
James Wilson

James Wilson

Senior Data Analyst
Lauren Moore

Lauren Moore

Management Accountant
Olivia Hunt

Olivia Hunt

Finance Business Partner
Tom Harvey

Tom Harvey

Marketing Automation Executive
Vikki Cox

Vikki Cox

Marketing Analyst

Learning Experience

Alison Perrott

Alison Perrott

Learning Experience Designer
Claire Gibson

Claire Gibson

Learning Experience Designer
David Sharkey

David Sharkey

Learning Experience Designer
Gemma Towersey

Gemma Towersey

Learning Experience Consultant
Ross Dickie

Ross Dickie

Learning Experience Consultant
Ross Garner

Ross Garner

Head of Learning Experience
Sam Brown

Sam Brown

Learning Experience Designer
Tracey McDonald

Tracey McDonald

Learning Experience Manager

Content

Alice Gledhill

Alice Gledhill

Assistant Content Editor
Anna Montgomery

Anna Montgomery

Junior Graphic Designer
Cat MacLeod

Cat MacLeod

Senior Managing Editor
Charlie Swift

Charlie Swift

Managing Editor
Jonathan Hancock

Jonathan Hancock

Senior Editor/Writer
Keith Jackson

Keith Jackson

Managing Editor
Kevin Dunne

Kevin Dunne

Content Editor
Lucy Bishop

Lucy Bishop

Senior Editor
Matthew Hughes

Matthew Hughes

Content Editor
Melanie Bell

Melanie Bell

Content Editor/Writer
Rosie Robinson

Rosie Robinson

Content Editor
Simon Bell

Simon Bell

Writer/Content Editor
Tom Mugridge

Tom Mugridge

Head of Content Production

Programme, People & Culture

Emily Vaz

Emily Vaz

P&C Business Partner
Holly Whitehead-Collett

Holly Whitehead-Collett

P&C Business Partner
James Pritchard

James Pritchard

Programme Manager
Loran Craft

Loran Craft

Head of People & Culture

Product

Alex Miller

Alex Miller

UX Designer
Bruna Marques da Silva

Bruna Marques da Silva

Product Owner
Kirsten Wilson

Kirsten Wilson

Head of Product
Paul Clement

Paul Clement

UX Designer
Simon Buckley

Simon Buckley

UX Designer

Shared Services

Debbie Jarvis

Debbie Jarvis

Office Manager

Engineering

Arthur Seaton

Arthur Seaton

Senior Developer
Denise Xavier

Denise Xavier

Development Team Lead
Jeremy Bunford

Jeremy Bunford

Head of Engineering
Martin Reeves

Martin Reeves

QA Team Lead
Rhia Owen

Rhia Owen

Scrum Master
Rishi Bhugobaun

Rishi Bhugobaun

Developer
Simon Deeley

Simon Deeley

Agile Champion
Stuart Bentley

Stuart Bentley

Senior Developer
Timothy Armstrong

Timothy Armstrong

Senior QA Engineer
Vanessa Mukasa

Vanessa Mukasa

Junior Scrum Master